MERCHANDISE RETURN POLICY

IN CASE OF SHIPPING DAMAGE OR SHORTAGES, CALL CKD.AERO IMMEDIATELY

Warranty:

All items not manufactured by Van’s Aircraft are warranted by their specific manufacturer. Return defective

items to the manufacturer, not to Van’s Aircraft.

Return Eligibility

You must obtain a return authorization before returning any items.

Send an email to info@ckd.aero to request authorization. Items returned without prior authorization

will not be refunded or credited and will only be returned if the original sender pays the return shipping.

Otherwise, the unauthorized items will be discarded without compensation.

Returns accepted from original purchaser only.
Any item returned must be a product Ckd.Aero currently sells.
No return of parts that were shipped in an RV kit.
No returns on construction documents, books, CD or DVD’s.
No returns or refunds will be allowed on opened software.
No returns on special order or custom manufactured components.
Items may be returned within 30 days of receipt by the original purchaser only.
A 25% restocking fee will be charged to cover return costs, unless Ckd.Aero determines that the circumstances dictate otherwise.
No COD returns will be accepted.

Condition of Return Items:

Returns must be in resaleable condition, packed in original manufacturers’ box, complete with documentation/instructions, with all associated components.

Any damage incurred during return shipment is the responsibility of the customer.

Return Form on reverse side

55780 Third St, Straffordville, Ontario, N0J 1Y0, Canada

PHONE 519-933-2055

MERCHANDISE RETURN FORM

Please supply the following information:

RMA NUMBER OR CODE (REQUIRED): _______________________________________

Name:__________________________________________ Customer Number___________

Original Invoice number:_______________________

Reason for return:

( ) Incorrect item received

( ) Defective item (please explain below)

( ) Other (please explain below)

Notes: Action you would like us to take:

( ) Refund

( ) Credit to my Van’s account

( ) Credit to Visa/MC/Discover account_____________________________________

( ) Exchange for:

( ) Other

Return Policy on reverse side

ADDRESS ALL RETURNS TO:

Ckd.Aero

Attn: Returns

55780 Third St.

Straffordville, Ontario

N0J 1Y0

Canada